User Guide

Here you can find a full list of commands that can be used to operate and/or customize the coach and player units. Just click on a topic to to learn more. You can also use the links at the bottom of this page to download the User Guide and our Game Day Signals brochure.

Game Day Signals is a product of Blackhawk Enterprise Incorporated

Getting started

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Initializing New Player Units

If you ordered coach and player units, they will typically be paired before they are shipped. This procedure will be useful when receiving additional or replacement units.

Prior to being paired, each player unit will display a unique ID on the screen 

To pair a player unit to a coaching unit, press *** plus the 5-digit PanID dis-played on the player unit, followed by # 

Example: ***21473# 


About 1 hour is required to fully charge the battery 

The battery lasts about 5-6 hours 

Pairing a Secondary Coaching Unit

This allows you to pair another coaching unit to the network.

On the new coaching unit that you want to pair, press **401# (this will show the PanID on the display) 

On the master coaching unit, press *** plus the 5-digit PanID displayed on the secondary coaching unit that you are trying to pair, followed by # 

Example (on new coaching unit): **401# 

Example (on master coach unit): ***17439# 

The screen will display “Pairing Complete” 

Resetting the Units

Player Units

  • Player unit have a reset button located in the small pinhole on the front of the unit, just above the display.
  • To reboot/restart the unit, use a small paper clip to insert into the hole and press/release the button.
  • To un-pair the unit and factory reset it, hold the reset button for 7-8 seconds until the reset countdown reaches 0 and the screen goes blank. You can release it after the screen goes blank. You will see a 5-digit panID appear and stay on the screen once the factory reset is complete.

Coach Units

  • Coach units from Summer 2023 and beyond have a reset button located in a small pinhole on the left side of the device. To reboot/restart the unit, use a small paper clip to insert into the hole and press/release the reset button. If you're not sure that you hit the button, it won't hurt to hit it multiple times.
  • Older model coach units do not have a reset button.
  • The reset button is designed to force the unit to reboot if it locks up or becomes unresponsive.
  • All coach units have a reset command that can factory reset it and release all pairings, but the unit has to be powered up and operational for the keypad command to work. If the unit appears to be unresponsive, refer to the reset button instructions above. The reset command is **491#. On units running v2.2.9, you have to validate the command by entering it a 2nd time within a 10-second window.


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Sending Signals

Signals are digits sent to players communicating activities for the upcoming play.

You can enter up to 6 digits and submit the information by pressing

Example: to send 123456, you would type 123456# 

Clear Display

This will clear the last signal on the player unit and the display on the coach unit.

Example: *# 

Vibration Mode

This allows you to turn vibration mode on for the player units.

The command is **1x# (options for x are: 0 = Off, 1-9 = Number of Vibrations, Defaults to 2 if no value entered for x)

Example: **1# (turns vibration on and de-faults to 2 vibrations)

When toggling vibration mode on, you can customize the length of the vibration.

Example to customize length: **14# (the 4 indicates the customized vibration length)

Example: **10# (turns vibration off) 

Signal Timeout

This will set a timer for how long a play call remains on the player unit.

This setting can be activated by sending **2x# (options for x are: 0 = Off, 1-9 = Number of Seconds) 

You can set the timeout to be 1 to 9 seconds.

Example: **24# (this will set the timer to 4 sec-onds) 

Example: **20# (this deactivates the timeout feature) 

Sign Translation Mode (Text Display)

This allows you to display custom defined signs such as “Fastball Middle”. 

Refer to the “How To” videos on our YouTube Channel for help in setting up your custom sign list:


Sync Custom Sign List

Initially, your primary coach must have the custom list synced from the web app. Once your primary coach unit has the custom sign list, you can use the following commands to sync other devices from your primary coach:

Sync all player units

  • Using the primary coach unit, press **651#

Sync an individual player unit

  • Using the primary coach unit, press **51#. This will cause the player units to display their panID on the screen for ~3 seconds. Write down the 5-digit panID of the player unit that needs to be synced.
  • Next, press **66#. You will be prompted to enter the 5-digit panID of the device you want to target/sync.

Sync the sign list to a secondary coach unit

  • Using the secondary coach unit, press **51#. This will display the 5-digit panID on the coach screen. Write down the panID for use in Step 2.
  • Using the secondary coach unit, press **420# to place the unit into listening mode for 60 seconds.
  • Using the primary coach unit, press **66#. You will be prompted for the 5-digit panID that you wrote down in Step 1.

Enable Coach Keypad ID

This will show the coach keypad ID that sent the signal. It will typically be useful when multiple coaching units are paired.

Example: **411# (Turns keypad ID on)

Example: **410# (Turns keypad ID off) 

Show Unit Number

This will display the Unit Number of the device on the display screen.

Example: **50# 

Coach Keypad Sync

This will allow you to synchronize the settings of the master coach unit to any secondary coaching units (this should be done after mak-ing any changes to the settings if you are using multiple coach units)

On the secondary coaching unit, enter **420# 

Then, on the master coaching unit, enter **421# to send the settings